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Always striving to make a difference

Carefully selected staff

The staff team have been carefully selected taking into consideration the need for a comprehensive skills mix, appropriate qualifications and the ability to do the job with patience, tact and sensitivity. The staff are and will be coached and trained so that they are properly equipped to care for our residents completely.

 

Training

Ongoing training is also a priority, to ensure the most up to date ideas for the care, safety and welfare of all clients and staff. This includes NVQ training, Health & Safety, POVA, Food hygiene, Manual Handling, Total Communication etc.

Sam Gomm - Care Manager

Sam Gomm

The team is managed by Sam Gomm (Care Manager) who is responsible for the day to day running and management of Heatherside House. With over 20 years experience working with the elderly and people with learning disability.

Care Quality Commission Report